FAQs

    What are the show dates, opening hours and venue?

    Tuesday 26th June: 09:00 – 16:30

     ExCeL London

    How do I get to the venue?

    ExCeL London is easy to reach by both public transport or by car, and has ample parking facilities on and outside its site. For more details, please visit this website: https://www.excel.london/visitor/getting-here

    What is the closest train station to ExCeL London?

    The closest station is Custom House, which is on the Beckton/Gallions Reach branch of the DLR. When you alight please follow the signs for the Public Sector Show London 2018.

    Please note that if you require step-free access, you will need to alight at Prince Regent Station, which is also on the Beckton/Gallions Reach branch of the DLR

    Does it cost for me to register as a visitor to the show?

    This is a free to attend show for those working in the public sector

    Will I be able to print off my visitor badge at the venue?

    We have PC screen terminals for you to print off your badge at the registration counter. You will need to enter in your details and our system will be able to recognise these details if you pre-registered with us.

    Are all the sessions in the theatres free to attend?

    Yes, all the sessions across the eight theatres are free to attend, though limited places are available. We do advise that you arrive at least 10 minutes before the session is due to begin, to help ensure that you get a seat in the theatre.

    How do I obtain a badge if I work in the private sector?

    Please fill out the online registration form. Once your registration is complete, you will receive an email informing you that a confirmation email will be sent to the email address provided within the next 48 hours if your application has been successful. Alternatively a member of the Public Sector Show team will be in touch. In the meantime, if you need any further assistance or have any additional questions about registration then please email [email protected]

    Can I bring my child with me to the Public Sector Show London 2018?

    We do not allow any children in the exhibition halls under the age of 18.

    Will there be WiFi available inside the exhibition halls?

    Free WiFi is available inside the exhibition hall. When you arrive at the venue, simply sign in to ‘_ExCeL free Wi-Fi’ using the standard log in, or via LinkedIn, Facebook, or Twitter.

    How do I navigate my way around the exhibition?

    We have a floorplan available in the Public Sector Show London official show guide to help you navigate your way around the exhibition. You can pick up a show guide at the registration desks as you enter the exhibition. There will also be ‘You are Here’ boards distributed around the halls, or a member of staff will be happy to help you.

    Hotels

    Our appointed hotel booking agency has negotiated discounted rates with a range of hotels near the venue. To book accommodation please email [email protected] or visit the website

    Accessibility

    Should you wish to plan some assistance ahead of your visit, please contact us via email at: [email protected] indicating the level of assistance you require, and we will do our utmost to offer our support during your visit.

    From what time can I enter the exhibition halls during build-up?

    Space only exhibitors will be able to enter the halls from 08:00 – 20:00 on 25th June 2018

    Shell scheme exhibitors will be able to enter the halls from 14:00 – 20:00 on 25th June 2018

    Access for Deliveries only will be from 14:00 – 20:00 on 25th June 2018

    From what time can I enter the exhibition hall on the show opening day?

    Exhibitors will be able to enter the halls from 08:00 – 20:00 on 26th June 2018.

    How do I access the Exhibitor Portal and Manual?

    To access the Exhibitor Portal, go to the website homepage and click on ‘Exhibitor Portal’ under the ‘Exhibit’ menu, and then enter your login details. If you have not received these details then please email [email protected].

    You will find the Exhibitor Manual within the Exhibitor Portal, and this contains important deadlines dates and order forms, which will ONLY be available to main stand holders who have signed and returned their contact. It is very important that you grant access to the individual(s) responsible for managing your participation. Your unique access details can only be issued to agents and/or contractors on receipt of written authority from you.

    For other enquiries, you can contact our Operations team by email: [email protected]

    Is there WiFi available inside the hall?

    Yes, but it is highly recommended that you order a hard wire internet connection for your stand via the Exhibitor Manual, as the free WiFi is public and only strong enough to send and receive emails.

    What if I want to make changes to my stand booking?

    Please contact David Hickey on 0161 200 8695 or email [email protected]

    Hotels

    Our appointed hotel booking agency has negotiated discounted rates with a range of hotels near the venue. To book accommodation please email [email protected] or visit the website

    Is there a cloakroom available?

    Yes, the venue cloakroom is located in the boulevard, on level 0 by entrances N4/S4. The cloakroom is open during show hours.

    I have a question about my exhibitor badge, who do I contact?

    Please email [email protected]

    Deliveries & Collections

    You must be onsite to sign for courier deliveries to your stand – the venue or    organisers will NOT sign for these on your behalf and you risk having your delivery turned away.

    You will also not be able to deliver any items in advance of the event.

    Deliveries to the venue can only be made between:

    14:00 – 20:00 on Monday 25th June 2018

    All packages must be labelled correctly to ensure they are delivered to the correct hall and stand.

    Delivery and Collection address labels are available in the online Exhibitor Manual (please refer to point 3 above)

    For further information, including on collections, please refer to the Exhibitor Manual.